Support
How can we help?
Write to us
A person reads every email. We usually reply within two days.
Email supportor copy support@ritbix.com
In RitBix, Settings › Send feedback writes the email for you, with your app’s version.
Questions people ask
How do I get RitBix?
RitBix is being tested on iPhone now, free. Write to us and we’ll send you an invite through TestFlight, Apple’s app for trying new apps. The App Store comes next.
Is it free?
Free while it’s being tested. When RitBix comes to the App Store, you’ll see the price before you pay anything.
Does my child need an account?
No. You own the account and add your child as an athlete, with a nickname. No birthdate, no photos.
Which sports does it work for?
Any sport, and the gym. Each drill keeps the number that fits it: made out of attempts, a time, reps and weight, best in a row, left and right.
Does it work with no signal?
Yes. Log as usual, and RitBix sends it once the phone is back online.
How do I move to a new phone?
Sign in with Apple on the new phone, and everything comes back.
How do I remove an athlete?
In RitBix, go to Settings, tap their name, then Remove. Everything stored about them is deleted.
How do I delete my account?
In RitBix, go to Settings, then Delete account. Your account and everything in it are deleted for good.
Is there an Android version?
Not yet. iPhone comes first, Android after.